Privacy Statement for business and external relations (Manuchar Argentina)

 

At Manuchar we attach great importance to the protection of the privacy of all persons from whom we collect data. We treat and protect this data as meticulously as possible, in accordance with the legislation in force in Argentina. We make every effort to protect the data transmitted to us against loss, destruction, disclosure, unauthorized access or improper use.

In this privacy statement we explain who we are, when and why we need your personal data, what personal data we collect, how and for how long we process it, to whom we may transfer it, what your rights are and how you can exercise them.

This privacy statement is addressed to you if:

• you are the contact person of one of our potential customers, suppliers or professional service providers;
• you are the contact person in an instance (company, authority, professional federation of employers or employees, school, university, partner, ... ) with which we want to initiate or maintain a form of contact or collaboration;
• you are a user of our website.

If you choose to voluntarily provide information to us, we will use this information in accordance with this privacy statement.

1.1. What is personal data? 

Article 2 of the Personal Data Protection Law defines personal data as:

"Information of any kind referring to determined or determinable natural persons or legal entities."

1.2. Who are we? 

Manuchar Argentina S.A., located at Reconquista 1056, 4th Floor, in the Autonomous City of Buenos Aires, is responsible for the processing of your personal data (Responsible for the file, registry, database, in the sense of the Personal Data Protection Law).

1.3. When do we collect your personal data? 

We collect your data from the moment you provide it to us. This may occur by email, sms, when you use our website, verbally (telephone, during a visit to your company, during an event, training, ...), by handing over your business card or in any other way. It may also occur when your company or organization indicates us to you as a contact person.

We may also collect your data if it is accessible to the public, or if you have published it yourself on social networks (e.g. LinkedIn) and if your publication could suggest that you are the right contact person to initiate a dialogue within the framework of our activities.

1.4. Why do we need your personal data? 

We collect your personal data for the purposes indicated below and will not use such data for other purposes without first notifying you and, if necessary, requesting your consent to do so. This is in accordance with the terms of Article 5 of Law 25326 on the Protection of Personal Data.

We use your data within the framework of the presentation and execution of our business activities to you or your company or organization, for the presentation and execution of joint projects, partnerships, for the defense of Manuchar's interests or within the framework of the provision of services as a supplier or consultant on your behalf.

More specifically, we will use your personal data to, if applicable,

• to be able to provide you with information about Manuchar's activities and better tailor it to your needs and interests and those of your company or organization;
• to initiate a business relationship with you or your company or organization, enter into an agreement and maintain a business arrangement and facilitate its execution;
• to exchange information with you about the products and services we offer, including billing and related accounting processing;
• to contact you for commercial offers, newsletters, events, workshops and other Manuchar marketing and promotional activities that may be of interest to you;
• to be able to contact you because of your function in a public institution (authority, university, professional federation, ...) to defend Manuchar's interests;
• ensure and measure the quality of our services. To this end, we or a third party designated by us may ask you to participate in surveys and use and process the information obtained to improve the quality of our services;
• to ensure the security of the companies;
• to meet management objectives, including the generation of management information, the performance of internal controls for fraud prevention and the performance of audits (internal/external) and accounting controls;
• allow you to exercise your rights and then demonstrate that we have acted on the request to exercise those rights.

We use and process your personal data, depending on the type of processing, based on:

• our (pre)contractual relationship and all corresponding legal obligations of Manuchar: when we negotiate or conclude an agreement with you, your company or organization, we need a certain amount of data about you or the persons involved from your company or organization in order to be able to submit and comment on a suitable proposal, to be able to prepare this agreement, to draft it and to execute it correctly afterwards. If you do not want your personal data to be processed within this framework, it will be impossible for us to initiate or execute the provision of services.
• the legitimate interest of Manuchar or a third party: if necessary, we use your data to satisfy the legitimate interests of Manuchar or a third party. This may be for example for the presentation and promotion of all services and/or informational messages that are in line with what you would reasonably expect to receive from us in the context of our existing or potential relationship. This may also occur in access controls or internal audits and controls to ensure the security and continuity of our systems and business. This legitimate interest is also present when we need to retain data in connection with the initiation, exercise or support of a legal action.
• your consent: by submitting the online request, you give us your consent to process your personal data in the context of the request for information, complaints, etc.

1.5. Which of your personal data do we process? 

In the first instance, we process your personal data that is necessary for the proper conduct of our business activities: your first and last name, your position (title), your business address and your business contact details (telephone or mobile number and/or e-mail address). Some additional data (e.g. preferred language, department, ...) are not always necessary but may be relevant in the context of the development of our business relationship or to adjust our services and business activities to your interests, wishes and needs.

There are also data that are completely optional and whose only purpose is to maintain a good personal relationship with you (e.g. your date of birth, hobbies, ...). If you choose to share this type of personal information with us, we may include it in our databases.

We urge you to always notify us as soon as possible of any changes to your personal information.

1.6. With whom do we share your personal data?

Manuchar may transfer some of your personal data only if it is necessary for the fulfillment of the purposes set out in point 1.3, the performance of the agreement between us, the fulfillment of a legal obligation (on the part of Manuchar or a third party) or the defense of a legitimate interest (of Manuchar or a third party):

1.   to all other companies of the Manuchar group in Belgium, in order to, inter alia:

• the fulfillment of the objectives of our business relationship;
• internal services (administrative issues, service checks, invoicing, customer and supplier accounting, credit management, ...);
• promotions and marketing activities in connection with the provision of our services;

• management-related information;
• internal audits;
• internal services;
• investigation of individuals within the framework of the relevant legislation on financial sanctions;

2.   to Manuchar's subcontractors and suppliers, in order to, among other things:

• the provision of services or the performance of tasks and assignments on behalf of and for the account of Manuchar (e.g. IT providers, cloud service providers, research agencies, access security, ...);

3.   to our internal auditors, audit and certification agencies, for, among other things:

• the review of our annual accounts;
• obtaining and retaining certain certificates;
• the audit of subsidy files;

4.   to various governmental authorities in the framework of inspections and investigations, such as, for example:

• federal and regional inspection and certification services;
• social security entities;
• tax authorities;

5.   to all other third parties when we are required to do so by law, court order or judgment.

Manuchar does not sell, rent or make your personal data available to third parties for commercial purposes.

In the course of its business, Manuchar may sell activities or assets. In the event of a sale, merger, reorganization, dissolution or similar transaction, your personal data and other information may become part of the transferred assets.

When our suppliers process your personal data on behalf of Manuchar, they act as processors. We make every effort to ensure the protection of your personal data.

In certain exceptional cases, your personal data may be transferred outside of Argentina. In this case, Manuchar takes all necessary contractual and technical security measures to ensure that all transferred personal data is adequately protected against loss or unlawful processing. For further questions you can consult our legal department.

1.7. How long do we keep your personal data? 

Your personal data is retained for the time necessary to fulfill the purposes described in point 1.3 and to comply with legal obligations.

1.8. Safety measures

Manuchar makes every effort to protect your personal data in the best way against unlawful use, by applying physical, administrative and technological measures.

For example: only authorized persons may access our office and systems and this access is limited to systems that they need for business purposes. These persons must be aware of and correctly apply our internal privacy and data protection policy. To the extent that data is transferred to third parties, Manuchar agrees with these third parties that they too will ensure maximum data security.

1.9. What are your rights? 

Manuchar treats your personal data in accordance with this privacy statement. As a data subject, you have a number of rights that you may exercise at any time.

You may exercise the following rights:

• Right of access
  You may request confirmation as to whether or not your personal data is being processed.

  If so, you may have access to such personal data and may request the following information: the purposes of the processing, the categories of your personal data that we hold, the categories of recipients of such data, (third countries or international organizations), the retention periods or the criteria for determining them, your other rights, other sources of origin of your data and the existence of an automated decision-making process. In providing you with this information, we must always take into account the rights and freedoms of others.

  
   
• Right to correct, update or delete
  You may request that we correct or supplement any information that you believe is incorrect or incomplete. When exercising this right you will have to indicate which specific data you wish to correct or complete.
  In the cases provided for by the Personal Data Protection Law, it will be a pleasure to proceed to the deletion of your personal data.

You can exercise your rights free of charge by contacting us at the following e-mail address: privacy@manuchar.com.

Upon receipt of your e-mail, we will inform you in writing within ten (10) days of receipt of your request, within the time limit established by law, about the follow-up we have given to your request. In some cases (e.g. legal obligations, other people's rights, deadlines...) you will not be able to exercise your rights or you will not be able to do so in full). You will receive a notice with the reasons why we cannot or will not be able to fully comply with your request.

1.10. Cookies

On our sites we use cookies and statistical data on Internet browsing to check how our visitors use our site. This information helps us to improve the site. A cookie is a file that is stored on your computer. When you visit us next time, our site will recognize these cookies. If you want to know more, you can read our Cookie Policy on our site.

1.11. Questions, comments, complaints and data leaks

If you have any questions, comments or complaints about Manuchar's protection of your personal data or about this privacy statement, you can contact Manuchar's Legal Department at privacy@manuchar.com.

If you become aware of or suspect a data leak, please let us know immediately at it@support.com.

1.12. Information for children

The products and services offered on our websites are not intended for users under the age of 13.  We do not knowingly collect any information from children under the age of 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible.

Users of our website declare that they are at least 13 years old or an age that allows them to give valid consent in their country.

1.13. Modifications

Manuchar may amend, supplement and modify this privacy statement for various reasons. The most current version is available on our site at any time. This version was created in June 2023.