Claims Officer

posted on: 13/06/2017 -

Function Description

When joining our Global Insurance Department (HQ) on a part-time basis, you are responsible for claims handling. Your main tasks are:


  • Start and follow-up the procedure concerning claims; request all documents needed and inform the insurance company while representing the interests of Manuchar and its clients.
  • Ensure a critical and logical processing, analysis and reporting of all claim data.
  • Work closely with internal and external partners in order to obtain al missing information or documentation and to guarantee a fluent handling of the claims.
  • Make reports regarding claims towards different regions, country managers, and committees and attend regular meetings with insurance broker and insurance companies to discuss difficult claims.
  • Communicate with different departments and affiliates in- and outside Belgium for fluent handling claim files and to keep track of business and projects.
  • Work together with the Quality Department and Legal Department for some claims files or insurance covers.

Understand and keep up to date with all insurance policies (by attending seminars or workshops on new business and/or insurance products) in order to apply the content into claim files.


  • You obtained at least a bachelor’s degree and preferably you have relevant experience in insurance and/or logistics.
  • You have an excellent knowledge of English, a good knowledge of Dutch and a reasonable knowledge of French. Knowledge of Spanish is an asset.
  • You have an analytical, critical and commercial mindset.
  • You work extremely accurate, you are a very detail oriented, structured, process-oriented and organized person thinking logically and learning quickly.
  • You are able to communicate problems in a clear and structured manner, orally but especially written.
  • You can work independently
  • You keep a clear overview and you have a flexible and collegial attitude

A multinational of Belgian origin

Manuchar is a global trading, logistics and distribution company, with more than 25 years of experience and headquarters in Antwerp, Belgium.

We operate with our own people (1800 FTE) and through our own local infrastructure in over 40 countries, mainly in emerging markets.

Our trading activities cover Chemicals, Steel, Polymers, Pharmaceuticals, Wood, Spare Parts, Paper and Cement. Our distribution and also local value added logistics are mainly focused on Commodity and Specialty Chemicals.


Ingredients of our success? We know the products, markets, global & local logistical solutions and have the necessary financing capabilities.

But most of all … We have the people that make it work!

Manuchar offers

  • a job full of variety with long-term perspectives in an international environment
  • cooperation with motivated & skilled colleagues in an open company culture
  • an attractive remuneration package including fringe benefits


If you want to take up the challenge and join an international fast growing team of dynamic colleagues, please send your application letter and detailed CV here via our online recruitment tool CVWarehouse.

To keep factories running at all times, we have located our warehouses close to our clients; providing more than 290,000m2 accumulated warehouse space.

  • Presence

    To keep factories running at all times, we have located our warehouses close to our clients; providing more than 290,000m2 accumulated warehouse space.

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  • News

    We opened new Affiliates in Canada and Turkey

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  • Numbers

    Every day we have more than 600,000 metric tonnes of chemicals on the way to our clients.

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